For Offline GMail:
1. Go to your GMail account
2. Click Settings > Offline tab
3. Check 'Enable Offline Mail for this Computer'
4. Install Offline Access for GMail
5. Now there will be a new option at upper right hand before 'Settings' named 'Offline'.
6. Click it, Allow access, choose shortcuts and start Offline installation.
For Offline Google Docs
1. Go to Google Docs page
2. Click Get started with Google Docs
3. On upper right hand corner before 'Settings' click 'Offline'
4. Allow access, choose shortcuts and start Offline installation.
5. Now you can modify your Google Document, Spreadsheet, Presentation, Form.
You can also download your Google Docs in PDF HTML etc format.
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